COVID-19 FAQ & Resources

The current COVID-19 pandemic presents social workers with a number of challenges to address in ensuring their own health and safety, continuity of care for clients, and the well-being of the community at large.  NASW-DE is actively working to stay abreast of emergency orders, laws, and procedures that are being implemented to address this rapidly evolving situation. We are also working to create resources and supports for the social work community in Delaware and across the nation. We will update this page as new information becomes available. 


UPDATED (1/28/2021): We Are Currently in Phase 1B of the COVID-19 vaccination plan: 

  • People covered in Phase 1A and 1B are eligible to get vaccinated.
  • Phase 1A includes health care personnel with direct patient contact and care, Emergency Medical Services agencies, and long-term care staff and residents. Efforts will continue to vaccinate individuals in this group.
  • Long-term care residents and staff will continue to be vaccinated by either CVS or Walgreens pharmacy staff as part of a federal program.
  • Phase 1B includes all individuals 65 and over, and frontline essential workers including: fire, police, correctional officers, teachers and education staff (including child care providers), U.S. postal workers, food manufacturing, agriculture, transportation, and grocery store workers.

Click below to learn more about the vaccine timeline:

We know many social workers and front-line workers are based at agencies.  Organizations can enroll to have their staff vaccinated--either as an administering site or simply to receive the vaccination.  Agency/organization leadership should review the state website and information on enrolling here:

Additional information, guidance and timelines can be found here: 

The State of Delaware has also established a Public Health Hotline for Vaccine Questions.  You can reach them Monday-Friday from 8:30-4:30 and Saturday from 10:00-4:00.  That number is 1-833-643-1715.


NASW National COVID-19 Page Tele-Mental Health Informed Consent Form (Added 3/19/20)
Social Workers' Disclosure Responsibilities During the Pandemic (Added 3/19/20)
CSWE Alters Field Hours Required for Social Work Students (Added 3/26/20)

What HIPAA compliant telehealth platforms are available to me?

Delaware's telemedicine law requires that telemedicine services be provided via HIPAA compliant software. Standard Skype, Facetime, and other video communications software do NOT meet the requirements for compliance.

There are several, free or low-cost HIPAA compliant videoconference services that meet state requirements and can be used to conduct telemedicine sessions. These include: 

NASW has not vetted these products, nor can we recommend one platform over the other. Practitioners should research each company’s website to ensure they are choosing a HIPAA compliant package and that they provide a BAA (Business Associate Agreement) to ensure compliance with HIPAA regulations.

Some online practice management systems, such as Simple Practice, offer add-on services (for a fee) that provide HIPAA compliant telemedicine platforms for users. Check with your specific vendor.  

COVID-19 Webinars & Teleconferences

Parents, Kids & Mental Health During COVID-19
Recorded live on 3-18-20 
Stream On-Demand

Teletherapy & COVID-19 Update
Recorded live on 3-24-20
Stream On-Demand

The Practice of Mattering During the Time of Social Distancing
March 25 | 12:30 - 1:30pm 
Stream On-Demand

(1.5 CEU Live Webinar) Leadership In The Era of COVID-19
March 27 | 12:00 - 1:30pm