What HIPAA compliant telehealth platforms are available to me?
Delaware's telemedicine law requires that telemedicine services be provided via HIPAA compliant software. Standard Skype, Facetime, and other video communications software do NOT meet the requirements for compliance.
There are several, free or low-cost HIPAA compliant videoconference services that meet state requirements and can be used to conduct telemedicine sessions. These include:
NASW has not vetted these products, nor can we recommend one platform over the other. Practitioners should research each company’s website to ensure they are choosing a HIPAA compliant package and that they provide a BAA (Business Associate Agreement) to ensure compliance with HIPAA regulations.
Some online practice management systems, such as Simple Practice, offer add-on services (for a fee) that provide HIPAA compliant telemedicine platforms for users. Check with your specific vendor.