COVID-19 FAQ & Resources

The current COVID-19 pandemic presents social workers with a number of challenges to address in ensuring their own health and safety, continuity of care for clients, and the well-being of the community at large.  NASW-DE is actively working to stay abreast of emergency orders, laws, and procedures that are being implemented to address this rapidly evolving situation. We are also working to create resources and supports for the social work community in Delaware and across the nation. We will update this page as new information becomes available. 

What HIPAA compliant telehealth platforms are available to me?

Delaware's telemedicine law requires that telemedicine services be provided via HIPAA compliant software. Standard Skype, Facetime, and other video communications software do NOT meet the requirements for compliance.

There are several, free or low-cost HIPAA compliant videoconference services that meet state requirements and can be used to conduct telemedicine sessions. These include: 

NASW has not vetted these products, nor can we recommend one platform over the other. Practitioners should research each company’s website to ensure they are choosing a HIPAA compliant package and that they provide a BAA (Business Associate Agreement) to ensure compliance with HIPAA regulations.

Some online practice management systems, such as Simple Practice, offer add-on services (for a fee) that provide HIPAA compliant telemedicine platforms for users. Check with your specific vendor.  

COVID-19 Webinars & Teleconferences

Parents, Kids & Mental Health During COVID-19
Recorded live on 3-18-20 
Stream On-Demand

Teletherapy & COVID-19 Update
Recorded live on 3-24-20
Stream On-Demand

The Practice of Mattering During the Time of Social Distancing
March 25 | 12:30 - 1:30pm 
Stream On-Demand

(1.5 CEU Live Webinar) Leadership In The Era of COVID-19
March 27 | 12:00 - 1:30pm